Customer Service
Shipping Information
Orders are processed Monday through Friday, excluding holidays. Orders received on weekend days, holidays and after 2pm PST will begin processing the next business day.
shopgirlsboutique.com offers UPS shipping for delivery within the United States. At this time, we are unable to ship to P.O. boxes.
We offer the following shipping options:
Ground (5 to 7 business days)
3 Day Select (3 to 4 business days)
2nd Day Air (2 business days)
Next Day Air (1 business day)
*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR HOLIDAYS.
International shipping rates
International customers are responsible for any additional taxes and duties. shopgirlsboutique.com is not responsible for any fees charged by customs. Please contact your local customs department for any questions regarding additional fees before placing your order on shopgirlsboutique.com
Returns / Exchanges
Merchandise returned for exchange or refund must be received by us within 10 business days of receipt of purchase.
Items must be unworn, unaltered and have all original tags attached.
Undergarments, swimwear, accessories and sale items are NOT returnable.
Your refund will be processed within 7-10 business days.
Please be aware that it may take your credit card company up to 30 days to post your refund.
Shipping charges are not refundable.
Should you have additional questions, please email us at info@shopgirlsboutique.com or contact us at 800-930-9622
MUST be returned to us at the same time in one single shipment. Pack and securely seal the merchandise, in the original package if possible and send pre-paid and insured to:
shopgirls by Lisa & Helen
369 E. 17th St. #4
Costa Mesa, CA 92627
For your protection, we suggest that you send your item(s) in a manner that requires a signature upon receipt. We cannot accept responsibility for reimbursement or compensation of lost packages without proof of delivery.
*Upon receipt of returned goods, shopgirls boutique.com has the right to deny credits if the merchandise does not meet the company return policy requirements.
Sales Tax
California residents will be charged sales tax of 7.75%
Contact Us
Regular Hours:
Monday-Friday 10:00AM-6:00PM Pacific Standard Time
Saturday 10:00AM-5:00PM Pacific Standard Time
Sunday 11:00AM – 4:00 PM Pacific Standard Time
Tel: 800-930-9622
Fax: 949-574-9633
info@shopgirlsboutique.com
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